MAY, 2005

 

Social Work Combats Elder Abuse

Kenneth Onaitis, LMSW, Director, Elder Abuse (CEMAPP) & Police Relations, The Burden Center for the Aging, Inc.; Chair, NASW-NYC Gerontological Committee

Sarah M., a 72-year-old widow, just discovered that her loving daughter Molly has wiped out Sarah’s life savings. Is this elder abuse? Eighty-year-old Harry invited a “nice young man” to stay with him until the man finds an apartment. Now the man is stealing Harry’s money and won’t move out. Pat, a spry 67, saves everything and hasn’t showered in months. His apartment is full of garbage and the neighbors are complaining that it’s a fire hazard. Is this elder abuse?


The lack of a universal definition is only one of many challenges social workers face in combating elder abuse. The criminal justice system broadly defines it as when an older adult is the victim of a crime listed in their jurisdiction’s penal code. The perpetrator may be a family member or a stranger.


At CEMAPP (Community Elder Mistreatment and Abuse Prevention Program) and the other eight NYC elder abuse programs funded by Department for the Aging, we define elder abuse as: when an individual over 60 is the victim of financial, psychological, physical abuse, and active or passive neglect, regardless of the penal code. The abuser is someone the older adult trusts, usually a family member, neighbor, or new best friend. Self-neglect, a significant social issue, is not elder abuse. It is a parallel issue because a self-neglecting individual is often more vulnerable to becoming an elder abuse victim. In reality, the program “funder” typically defines elder abuse.


Policy and practice in this burgeoning area are further muddied by the fact that NY is one of the few states without a mandated reporting law. But mandated reporting doesn’t necessarily answer the tough questions like who should report it? And who shouldn’t? Who will finance the increased costs of investigating and providing services? What is the role of the family, community and government?


In practice, the elder abuse victim is well served by criminal justice professionals – when the abuse is a crime and the victim asks for help. The truth is that less than 20% of the elder abuse reports in NYC are self-referrals. Four out of five older adults are resistant to services or even to the acknowledgment of the mistreatment. When facing these resistant clients, many professionals do what is expected by society. They tell the victim what to do.


Social workers know that approach is usually not successful, especially over the long term. Our profession shines because we are trained to engage the client, to listen, to start where the client is. Shame and guilt keep the reluctant client from admitting the abuse. The words “mistreated” or “disrespected” are easier to say. The reluctant client is also often able to tell us how to resolve the problem – make the abusers stop drinking or get her an apartment. Social workers build trust with the client by listening, educating, advocating and not telling. As social workers we have an advantage over other professionals because we practice identifying our own emotions. We are trained to identify how our personal feelings might influence the client’s goals and intervention plans. We also understand and work routinely with family dynamics.


Elder abuse is a multi-dimensional and often hidden problem that occurs in families of all races, nationalities, and income groups. It is a growing and challenging field – one well suited for the skills, commitment, and leadership of the social work community.

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