Practice for the Real World -- By Eli Camhi, CSW, Administrative Director, AIDS Center, Montefiore Medical Center and
Mari Marconi, CSW, Social Work Manager, AIDS Center, Montefiore Medical Center
Introduction
Despite the introduction of promising new treatments, the HIV pandemic persists and social
workers continue to serve as front line providers throughout the care continuum. As of June
1996, 548,102 individuals with AIDS have been reported to the Centers for Disease Control, and
343,000 have died (CDC, June 1996). Since most public health surveillance efforts in the US are
limited to only reporting AIDS cases, the number of HIV infected can only be estimated. In a an
article in the Journal of the American Medical Association it was estimated that in 1992 the there
were between 650,000 and 900,000 HIV infected individuals in the United States (JAMA
1996;276:126-31). This group of HIV infected individuals includes an increasing number of
adolescents, women and minorities who remain undiagnosed and untreated.
During the last year, hospitals specializing in AIDS care have seen significant reductions (10 to
20%) in the number of admitted AIDS patients and their average length of stay. Additionally, a
recent report cited a significant and first time decline in the number of reported AIDS deaths in
New York City (Declining AIDS Mortality in New York City, NYC DOH, 1996). Providers and
researchers are cautiously optimistic in attributing these declines to the availability of new and
powerful drugs called protease inhibitors.
Realities of Practice
The social and psychological problems of patients and families living with HIV and its treatment
have long been recognized by treatment teams and have been well documented in the professional
literature. Patients and their families are often confronted with chronic medical, social and
psychological stresses which include, but not limited to:
Many individuals also have pre-morbid chemical dependency and/or mental illness diagnoses
which complicate their treatment and adaptation to their illness. Addressing psychosocial stresses
and lifestyle readjustments is an essential part of the treatment process and thus facilitates the
effective use of a costly treatment program, and can maximize rehabilitation potential.
The reductions in hospital admissions has created an increased number of patients in care and has
changed the focus of care from one of preparing to die to helping people live quality lives. While
there is much hope for people with HIV since the development of new treatment protocols,
people are still faced numerous personal crises that impact on their overall well-being. Patients
who once had to deal with imminent death are now faced with numerous choices of how to live
their lives; usually with the aid of rigorous and intensive treatment protocols.
Alicia is the mother of two children and has been followed in the clinic for 2 years. She is
considering one of the new treatment protocols, but is reluctant because she has had side effects
from previous treatment regimes. She is appealing her SSI re-evaluation which states that she is
now able to work.
Social workers, always having been on the front line of the epidemic are now faced with fewer
resources to assist patients living with HIV. Alicia was managing well until the problems with
SSI started. Prior to her diagnosis she was living on the streets, prostituting. She started to get
her life together 2 years ago when she began coming to the clinic. She entered a Methadone
Maintenance program and got her children out of foster care. Now while she is considering a new
treatment which could extend her life significantly, SSI finds her to be able to work. Alicia does
not have marketable skills and until now has only focused on living with the disease until death.
The social worker's role is to assist Alicia with her current financial needs while linking her to job
training programs. The greatest challenge is to work with Alicia around relapse prevention and
stress reduction.
Pedro was released from prison shortly after he was diagnosed HIV+. He had no place to live, no
entitlements nor health coverage; all he was given upon release was the number to the clinic and
medication.
It is not uncommon for people to be released from prison without appropriate services. HIV
positive, Pedro is returned to the streets. He requires assistance with housing and entitlements.
The social worker arranges for him entitlement assistance from a local agency specializing in work
with the recently incarcerated. Pedro is wary of social service agencies and difficult to engage.
He does not understand the treatment regime he is on and his lack of housing makes it difficult for
him to take the medications as prescribed. The social worker's role is to assist Pedro with
integration into the clinic system and to assist the medical and nursing providers to understand
why he seems so resistant to their interventions. Counseling is focused around his feelings of
anger, frustration and developing trust.
Alvin is dying from AIDS. He has been in the hospital for 4 weeks and wants to go home to die.
He finds out from a friend that his apartment has been broken into and trashed. The social
worker, concerned about his safety upon discharge, arranges to go to the home to assess its
condition before he leaves the hospital.
Despite the new hope for AIDS patients, people are still dying. The reductions in hospital
admissions and lengths of stay does not result is less suffering and death. Many patients who are
hospitalized are sicker and more likely to die than a year ago. AIDS social workers on inpatient
units once could have a mixed caseload of relatively well and seriously ill patients, thus creating
some sense of balance in doing the extremely difficult work of watching patients die and helping
their families. There may be less of a need for inpatient social workers but the work is more
intense and therefore the risk for burnout greater. Many times the social worker becomes the sole
source of support for patients like Alvin who have minimal supports in the community. Doing a
home assessment may be rare for an inpatient social worker, but when the patient repeatedly asks
to go home to die the social worker will often do what there is no one else to do. The social
worker arranged to have the locks changed the day she visited the apartment and then
subsequently gathered a group of volunteers from local agencies to clean it up. The patient went
home with 24 hour home health services, content to be in familiar surroundings.
John and Julie are new to the clinic. They have been married three years and John was found to
be HIV+ during a recent hospitalization. Julie is anxiously waiting for her HIV test results. Their
relationship is under a great strain. She is angry with John being HIV+ and possibly infecting her.
She states that she will leave him if she is positive.
The gift of new treatment regimes does not relate to transmission prevention. Social workers
have a vital role to play in counseling patients around risk reduction including safer sex. John and
Julie will have a bumpy ride ahead of them. Couple and family counseling are fundamental
services that are provided by social workers both in clinics, inpatient units and community
agencies.
The Bridge Project
Since earlier monitoring and treatment is recommended with many of the treatment protocols the
Bridge program was designed to assist people infected HIV make decisions about medical
treatment soon after the diagnosis rather than wait for another medical crisis. Those newly
diagnosed are often isolated and suffer alone with turbulent emotions and defer treatment because
they feel 'fine'. The Bridge Social Worker reaches out to these individuals for counseling and
practical assistance. Once engaged and the crisis subsides the individual can make some decisions
about treatment facility, medical provider and begin the task of rebuilding a life.
Managed Care
In many ways, social workers have always "managed care" for their patients. As the health care
system shifts towards managed care it is important that social workers participate in the design
and function of these new entities. All social workers can help to insure that these "new care
models" appropriately serve patients while maximizing precious resources. The New York State
Department of Health is currently developing a Request for Proposal for HIV Special Needs
Programs (SNP). Hospitals, community based organizations, and the private sector HMOs are
competing for these managed care contracts. Social workers in these settings have an opportunity
and a responsibility to influence and, ideally, manage the process.
Serving the HIV Infected and Affected Community
(June/July 1997)